Head-to-head, indicative as of Oct 2026. Prices change — always confirm on the vendor page.
Quick read: pick PagerDuty if your workload is on-call scheduling and escalation for real incidents and its pricing model fits your traffic shape; pick Opsgenie (Atlassian) if you need atlassian shops needing jira-native alert routing. For anything latency-sensitive at the edge, cold start row is the tiebreaker.
| PagerDuty | Opsgenie (Atlassian) | |
|---|---|---|
| Type | Incident response / alerting | Alerting / on-call |
| Free tier | None | Free up to 5 users |
| Paid pricing (indicative) | From ~$21/user/mo | From ~$9/user/mo |
| Egress | n/a (SaaS) | n/a (SaaS) |
| Cold start | n/a | n/a |
| Regions | Global SaaS | Global SaaS |
| Best for | On-call scheduling and escalation for real incidents | Atlassian shops needing Jira-native alert routing |
Try PagerDuty Try Opsgenie (Atlassian)
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Last reviewed 2026-10-02 · NinjaOps SEO grid · DevOps blog